About us
Our services
NDIS Plan Review Preparation
Occupational Therapy Services, including Functional Capacity Assessments
Support Coordination (levels 2 and 3)
Recovery Coaching
Exercise Physiology
Counselling
For more information, please see our Services page.
Our Philosophy
People with disabilities deserve the best quality supports.
We know that the key to the NDIS working well for it's participants is for the services delivered under it to be of good quality and to be focused on great outcomes.
We work as a team to ensure that our clients have access to ethically delivered, great quality and safe services.
Service Guarantee
- We are committed to provide you with the best quality services to meet your needs.
- All of our services are provided by suitably qualified and experienced professionals who want to work with you.
- We welcome you feedback and work to continually improve our services
Meet the team
Dominic Youe
Charlie Gordon
Charlie Gordon
Hi, I'm Dom
Specialist Support Coordinator, Recovery Coach and Clinical Counsellor
Qualifications and Registration: Law and Psychology BSC, Counselling Grad Diploma. Registration PACFA Clinical Counsellor
I’m passionate about ensuring that people can access the quality services that they need to support their best life outcomes.
After wor
Hi, I'm Dom
Specialist Support Coordinator, Recovery Coach and Clinical Counsellor
Qualifications and Registration: Law and Psychology BSC, Counselling Grad Diploma. Registration PACFA Clinical Counsellor
I’m passionate about ensuring that people can access the quality services that they need to support their best life outcomes.
After working for 15 years in mental health and disability services, I felt that starting Coordinated Care and Support Services (CCSS) was the best way to support my community.
As well as being an experienced counsellor, I work well within systems and have led mental health teams and worked as an Assistant Director in the NDIA.
Personally: I love the beach and am a keen surfer, I enjoy spending time with my family and going on trips with our VW Campervan and if we are at a party, then there is a good chance that I am driving the BBQ!
Professional superpower: I work well with people to help achieve goals.
I Know how systems work, including health services and the NDIS and I understand the providers’ language, so I can interpret for my clients and help them to get services working for them. I’m also great at uniting a team of people to work at a high level to provide quality supports, which is super important.
Services I provide:
Support Coordination (levels 2 and 3), Recovery Coaching, Counselling.
Charlie Gordon
Charlie Gordon
Charlie Gordon
Hi, I'm Charlie
Exercise Physiologist
Qualifications and Registration: Master's in clinical Exercise Physiology from Southern Cross University
Charlie helps people facing tough health challenges, to build physical and psychological strength, using carefully tailored exercise programs. He specializes in working with people with physical d
Hi, I'm Charlie
Exercise Physiologist
Qualifications and Registration: Master's in clinical Exercise Physiology from Southern Cross University
Charlie helps people facing tough health challenges, to build physical and psychological strength, using carefully tailored exercise programs. He specializes in working with people with physical disabilities, neurological disabilities & mental health conditions.
Services I provide:
Gym Based Exercise Physiology sessions in Burleigh Heads and Helensvale as well as a mobile service from Tweed To South Brisbane.
Rossana Torres
Charlie Gordon
Rossana Torres
Hi, I’m Rossana
Occupational Therapist
Qualifications and Registration:
Bachelor of Occupational Therapy with a Master of Occupational Therapy from Bond University, Registered Occupational Therapist (AHPRA)
I’m passionate about helping clients of all ages live more independently, access the supports and services they need, and achieve their
Hi, I’m Rossana
Occupational Therapist
Qualifications and Registration:
Bachelor of Occupational Therapy with a Master of Occupational Therapy from Bond University, Registered Occupational Therapist (AHPRA)
I’m passionate about helping clients of all ages live more independently, access the supports and services they need, and achieve their personal goals.
With over 15 years of experience as an Occupational Therapist and more than 25 years supporting children, youth, adults, and older adults with physical, neurological, psychosocial, and emotional disabilities, I bring a practical and client-centred approach to my work.
I also have extensive experience preparing NDIS assessments and reports, ensuring recommendations are both practical and tailored to each client’s needs.
Services I provide:
- Functional Capacity Assessments (FCA)
- Home & Living Assessments and Reports (ILO, SIL, SDA)
- Assistive Technology Assessments and Reports (AT)
Personally
I love travelling, being outdoors, visiting the beach or waterfalls, watching movies, and spending quality time with my family and friends.
Professional Superpower
I’m a caring and practical OT, and I take pride in helping people achieve meaningful outcomes in their daily lives.
Jody Davis
Jody Davis
Rossana Torres
Hi, I'm Jody
Support Coordinator and Recovery Coach
Qualifications:
Graduate Certificate in Disability
Cert IV in Workplace Assessment and Training. Currently studying for a Diploma in Community Services
As a Support Coordinator and Recovery Coach, my focus is on helping people to achieve their goals.
I work to empower people and suppor
Hi, I'm Jody
Support Coordinator and Recovery Coach
Qualifications:
Graduate Certificate in Disability
Cert IV in Workplace Assessment and Training. Currently studying for a Diploma in Community Services
As a Support Coordinator and Recovery Coach, my focus is on helping people to achieve their goals.
I work to empower people and support their independence. I ensure that the support and networks around people align with their choices.
Seeing people succeed in their life choices is my greatest joy.
I am a long-term community services professional, having so far, committed 30 years to the sector.
Prior to working as a Support Coordinator and Recovery Coach, I have worked in disability employment, disability support, administrative and leadership roles.
Personal Interests
I enjoy spending time with my dogs, watching sports, following Game of Thrones, and traveling. You’ll rarely find me at home. I’m usually out enjoying a sunset somewhere!
Professional Superpower
I'm a genuine, empathetic person and care about the right outcomes for the people that I support.
Ines Ramos
Jody Davis
Ines Ramos
Hi, I'm Ines
Support Coordinator
Qualifications:
Diploma of Community Services with Case Management
Diploma of Early Childhood and Care
Diploma of Justice Administration
Ines has a strong commitment to supporting people with disabilities, having worked in this area for the past 7 years, including 4 years as a support coordinator and 3
Hi, I'm Ines
Support Coordinator
Qualifications:
Diploma of Community Services with Case Management
Diploma of Early Childhood and Care
Diploma of Justice Administration
Ines has a strong commitment to supporting people with disabilities, having worked in this area for the past 7 years, including 4 years as a support coordinator and 3 years hands on as a support worker.
Ines focus is on empowering clients to achieve positive outcomes by supporting their choice and control over their supports.
She works alongside each individual to ensure their voice is heard, their communication needs are respected, and they are fully supported in understanding and utilising their NDIS plans
Personal Interests
"I enjoy staying active and taking part in a wide range of physical activities, both on land and in the water. I also value opportunities to challenge myself and continue learning new skills along the way".
Professional Superpower
"I pride myself on being an attentive and compassionate listener, taking the time to truly understand each person’s individual needs. This allows me to provide support in the way that is most meaningful and effective for them, while also respecting and adapting to how they wish to be supported".
Observation from Dom - Ines is incredibly organized and responsive, with a great eye for detail.
Tina Ashby
Jody Davis
Ines Ramos
Hi, I'm Tina
Support Coordinator
Qualifications:
Cert III in Community Services
Effective Communication Skills Certificate
Accidental Counsellor Foundations Certificate
Currently studying Mental Health Cert IV
Tina is an experienced and compassionate Support Coordinator with a strong background in the disability sector.
Drawing on o
Hi, I'm Tina
Support Coordinator
Qualifications:
Cert III in Community Services
Effective Communication Skills Certificate
Accidental Counsellor Foundations Certificate
Currently studying Mental Health Cert IV
Tina is an experienced and compassionate Support Coordinator with a strong background in the disability sector.
Drawing on over 5 years in the Health & Disability sector, lived experience with mental health and recovery, Tina brings both professional expertise and genuine empathy to her role.
She is passionate about ensuring participants have genuine choice and control in their NDIS journey and is committed to walking alongside people to achieve their goals.
Tina has supported participants with a wide range of complex needs, including psychosocial disabilities, ABI, epilepsy, PTSD, stroke recovery, and high-risk behaviours. She is known for her strong advocacy, clear communication, and ability to build trust with families, providers, and participants alike.
With a caring and practical approach, Tina focuses on linking participants with the right supports, creating sustainable plans, and empowering individuals to build their independence and wellbeing.
She also has a love for dogs & cats.
We are a registered NDIS provider
We believe that participating in the registration process and requirements underpins our quality service delivery for our clients and supports our opportunity to commit to supporting people with disabilities into the future.